Stage 01

Before You Travel

The weeks before departure carry most of the admin. Getting them right means arriving able to focus on treatment.

What this stage involves

Decisions, documents and dialysis arrangements to settle while still at home.

A care coordinator meeting a patient on arrival

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  1. 1
    Week 1

    Confirm the medical plan

    Written opinion and indicative estimate received and understood by the family.

  2. 2
    Week 2

    Apply for visas

    Patient and attendant applications submitted with the hospital letter.

  3. 3
    Week 2

    Arrange ongoing dialysis

    If you dialyse, sessions are booked to cover travel days and the period before admission.

  4. 4
    Week 3

    Book travel and stay

    Flights and accommodation confirmed around the appointment window, with buffer days.

  5. 5
    Departure

    Pack records and medicines

    Originals, prescriptions and a written medication list travel in hand luggage.

Your control

You can pause at any stage. Nothing is booked, paid or confirmed without your explicit agreement, and choosing not to continue carries no penalty.

Practical help

Speak with a coordinator

Visas, flights, admission paperwork and accommodation are easier with someone who has walked the route before.